TENA are partnering with the Pharmacy Guild of Australia to provide training on continence care

14 Apr 2016

Asaleo Care is proud to announce a new partnership between our TENA brand and The Guild Pharmacy Academy to provide a training resource for pharmacy assistants on managing continence in the pharmacy.

The accredited training unit, SIRCHCS305 Advise on continence management, will help pharmacy assistants to apply pharmacy protocols and procedures when recommending and supplying continence management products to patients. The unit also emphasises the need to recognise and act on situations or requests requiring referral to a pharmacist.

As the most accessible health care providers in Australia, pharmacy staff routinely assist customers with complex health issues. Continence is a challenging journey for some customers and these concerns are frequently brought into community pharmacy.

Andrew Phillips, Executive General Manager Consumer Marketing, said ‘This two-year partnership speaks to Asaleo Care’s purpose ‘to make it easier for hygiene health and wellbeing to be part of everyday life'. Fundamental to delivering our purpose is ensuring our customers and consumers receive the right advice about our products. Pharmacists and their assistants are pivotal in providing recommendations to consumers and in assisting them in managing continence.’

Anthony Tassone, the President of the Pharmacy Guild of Australia - Victoria, said: ‘Continence care products are a key category in community pharmacy and help define us as a health destination for many in the community.  This unit of competency will help pharmacy staff to start the conversation with those who are seeking help with incontinence and assist in the appropriate referral of the patients to the pharmacist. Increasing your pharmacy assistant’s knowledge of continence care will ensure they are able to provide patients with accurate product information and advice as well as reinforce the recommendations made by the pharmacist. This training will be helpful to those wishing to deliver continence care services in their pharmacy’

The Guild has partnered with TENA to develop the unit, taking advantage of their expert knowledge of products used in the management of continence. TENA products can help consumers live with and overcome the symptoms of bladder weakness. All units from the Community Pharmacy qualifications have been written and updated with industry feedback. In addition, practising pharmacists help write and contribute to the content.

SIRCHCS305 Advise on continence management is recognised and accredited unit in Australia and can be completed as a standalone unit or as a component of the SIR30112 Certificate III and SIR40112 Certificate IV in Community Pharmacy offered by the Guild.